Can the SmartConnector connect with the EcoStruxure Security Expert?

[mike_meirovitz]

Can the SmartConnector connect with the EcoStruxure Security Expert?

Thanks

Mike

[JeffBowman]

Hi Michael,

Security Xpert has an EWS interface. So it is possible to query it via EWS from Smart Connecor. It also has its own SOAP web service that you can consume through Smart Connector if you wanted to. 

The answer to to your question is ‘yes’.

Regards,

-Jeff

[mike_meirovitz]

Hi Jeff,

Thank you for your answer! Two more questions:

1. Can the Security Expert alarms be discovered the same way they are dicovered in the EBO?

2. Should we define another Push processor for the Security Expert?

Thanks.

Mike

[Anonymous user]

Hi there! I've done a decent amount of work with this, perhaps I can help answer those questions.

1. My understanding, based on how you worded that, the answer is "No".

If you have access to the Security Expert client, you can run an Event Report and see what alarms pop up.

However, if you want SecurityExpert alarms to be visible as alarms in EBO: An Alarm in Security Expert is a type of object called a "record". You can make an api call to obtain a single record or a list of them. A record is just that, however: a record. In the code for your SmartConnector extension, you would still need to create an Alarm Item on the EWS server for that record. Hope that answered your question.

2. Unfortunately, I'm not quite sure what a "Push Processor" is. The terminology I typically use on my projects is "Discovery Processor" (discovers data from SecurityExpert and creates EWS server) and "Update Processor" (checks the EWS server for updates and runs any needed algorithms). I had to define my own processors, you might have to as well. Hopefully Jeff can shed more light on this.

[JeffBowman · Accepted solution]

Hi Nick and Michael,

In this case, Michael will need to connect to the EWS server that is built into the Security Xpert software, and NOT the SOAP SDK. So while using the SOAP SDK you have 'Event Reports' and 'Records', Michael should be able to use EWS, and not have to change any code. (the Push processor he is referring to, gets all alarm events from and EWS server, and sends them up to UCME's API for processing).

In this case Michael, I believe that Security Xpert does have Alarm Items, and they can be discovered just like in EBO. Also the push processor should work just the same. You will just need to create a new processor configuration and set it up to connect to Security Expert and not EBO. 

Information about the Security Expert EWS Server can be found in the Security Expert documentation. I think it has a different endpoint that EBO. So the setup will be different (since its a completely different product that EBO).

All the above said. Thereis a known limitation in Security Expert EWS server where if there is more than one EWS Client asking for alarms.. Only the one that asks for alarms first will get it.. and it is NOT stateless like EWS is defined to be. Maybe this use case, will cause them to fix this issue.

Regards,

-Jeff

[mike_meirovitz]

Hi Nick and Jeff,

Thank you for your answers! 

Regards,

Mike