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To prevent interrupting your organization's access to IT Expert, it is required that you edit your SAML SSO configuration before the certificate configured in IT Expert expires.
Otherwise, only users with credentials configured directly in IT Expert can log in.
Log in the IT Expert. Go to Administration > SSO. Click Edit configuration.
Edit mode is available only when there is at least one non-SSO Administrator in the organization.
In edit mode, a Cancel edit button allows you to revert all changes and return to the original configuration.
See Configure SAML SSO in IT Expert for more information.
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