Wiser Heat Hub issue

Notifications

Schneider Electric Wiser Forum

Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to Schneider Electric Wiser Forum

Link copied. Please paste this link to share this article on your social media post.

Hi All, I was wondering if anyone had ever experienced a similar issue as I'm currently having...

We had a power cut over the weekend due to the storm and since the power came back my my 3 channel Hub (WT734R1S0902) won't connect. It goes through a cycle of flashing lights - the power button will flash green, then go green/orange 6 times quickly before flashing red, then all lights will flash - power button orange, the other two green. After this it will start the same sequence again. The app cannot connect to the Hub and I'm unable to manually turn on the heat/hot water using the buttons on the Hub. All my devices (room thermostats, plugs) are unresponsive.

Thanks in advance,

Kevin.

Replies 0

never-displayed

You must be signed in to add attachments

never-displayed

To The Top!