Ask our Experts
Didn't find what you are looking for? Ask our experts!
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-10-27 07:34 AM
I'm about to commence my upgrade to the 2nd Generation hub. I've watched this video on the Drayton Controls YouTube channel. It states I have to delete the room and radiator thermostats from the existing system, but there is no mention of Smart Plugs. I assume I have to delete these, too? The video advises a reset process for the thermostats. Is there anything that needs to be done to the Smart Plugs? Or do I just have to find them and set them up again in the app?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-10-28 12:29 AM
Bonjour, si vous allez changer votre hub, vous devez retirer tous les équipements de votre installation et le réinitialiser afin qu'il puisse être installé avec le nouveau hub Wiser .
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.