Schneider Electric Wiser Forum
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-02-21 07:37 AM
When power fails in my house, all my schedules reset to default values. Is this normal behaviour? It's very frustrating as I am doing a lot of work in the house at the moment and every time I turn the power off to work on electrics I need to rebuild all my schedules.
I also see this being a big problem if I am away. Let's say I put my heating in "Away" mode because I'm away for 2 weeks. During that time, there is a power outage in the wider area. When it's restored, my schedules will all reset and I'll be heating my whole house, all day long even though I'm away.
Is this normal behaviour? Is there any way to prevent it?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-02-24 06:11 AM
In a word: "NO"
I would report it as a fault: https://schneider-electric.zendesk.com/hc/en-gb/requests/new
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-02-24 06:11 AM
In a word: "NO"
I would report it as a fault: https://schneider-electric.zendesk.com/hc/en-gb/requests/new
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.