Renew Licenses

The License Status column in the Secure NMC System Tool displays the date when your Secure NMC subscription will expire. If the icon next to the expiry date is amber, you have 30 days remaining in your subscription period. You can renew your subscription before this expiration date. The email address provided in the PO to purchase the subscription will receive an email notifying you of your upcoming renewal, prompting you to log into the mySchneider Software Management to renew your subscription. New users are prompted to register prior to logging in. Once logged in, various options are provided to renew your Secure NMC subscription including: Renew online via Schneider Shop Renew with Digital Locker credits (associated with your mySchneider Software account) Find a partner and request renewal Email your preferred partner to request renewal Post renewal purchase via online or partner, you’ll receive an email with a Digital Voucher code which can be redeemed via the Digital Locker. In the Digital Locker, choose to renew your Secure NMC subscription:              There is no option to renew once your subscription is expired - a new Secure NMC subscription with a new Activation ID must be purchased.

PowerChute provides a 60-day grace period after your license expires to allow you to purchase a new license.  Once you have purchased a license, update your license details in the Renew License screen of the PowerChute user interface for continued PowerChute functionality. NOTE: PowerChute remains functional during the grace period.     PowerChute cannot perform graceful system shutdown if the software is unlicensed. It is highly recommended that you renew your license to prevent potential data loss.   To renew your PowerChute Network Shutdown license via my Schneider Software Experience: In the Licenses tab, select the PowerChute License you want to renew and select Action > Renew License You are provided the options to Find a Partner and Request Renewal, Contact Partner or Renew Online via Schneider Shop. If you select Renew Online > Add to Cart, you are directed to the Schneider Shop where you can purchase the product directly. You will receive a digital voucher after your purchase. If you select to renew via a partner, you will receive a digital voucher after their purchase. Redeem Vouchers to renew your PowerChute Network Shutdown license. In the Digital Voucher dialog, click Renew License with Voucher Credits Select the Activation ID to be renewed. Click Renew License. When the license is renewed, the date of expiry is updated. In the PowerChute Network Shutdown user interface, the license details are updated in the Help > License screen.