Remote Operations Forum
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Posted: 2023-10-11 09:09 AM
Hello,
So, I get an unsupported I/O error when I to to connect to the scadapack 350 to go online.
I've checked my configuration in Realflo on the 4102 MVT.
Any thoughts on this issue?
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Posted: 2023-10-12 08:24 AM
Are you "going online" with Telepace or with Realflo? Your comments don't make that clear. You may want to check that your SCADAPack register assignment has the correct controller default module selected. For example "SCADAPack 350 5V/20mA Controller" or the 10V/40mA version if that's what your I/O requires.
If this isn't the solution, you may want to contact the Global Support team. To find their contact information:
- Go to se.com in a web browser
- Scroll down and click on the Services box
- Scroll down and near the bottom click on Contact Support
- Select your region and country
- You'll see contact information for your region
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Posted: 2023-10-12 08:24 AM
Are you "going online" with Telepace or with Realflo? Your comments don't make that clear. You may want to check that your SCADAPack register assignment has the correct controller default module selected. For example "SCADAPack 350 5V/20mA Controller" or the 10V/40mA version if that's what your I/O requires.
If this isn't the solution, you may want to contact the Global Support team. To find their contact information:
- Go to se.com in a web browser
- Scroll down and click on the Services box
- Scroll down and near the bottom click on Contact Support
- Select your region and country
- You'll see contact information for your region
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Posted: 2023-10-17 09:52 AM
Thank You.
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