Realflo calculation status stops mid-transaction

[Anonymous user]

Hello,

I'm having issue with our SCADAPack stops flow calculation randomly and leaves the batch incomplete/hanging.

This is a big issue as more than likely this happens in the middle of a batch. This leads to the controller fails to keep track of how much volume has gone through, fails to turn off the pump and then causes an overflow. Everytime it happens I would have to go in Realflo to manually turn the Calculation State from "Stopped" to "Running".

Does anyone have any idea why the controller would turn calculation off like that?

[MartinChartrand]

@Anonymous user 

Hello, if you haven't already, please email our support team at supportTRSS@se.com, and they should be able to help you with this issue in a timely manner.

Regards,

Martin Chartrand

[Anonymous user]

I will.

Thank you