SFT2841

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Protection & Control

Schneider Electric support forum about Protection Relays, Substation Controllers & RTUs, Arc Flash Devices & Systems in Medium Voltage and Low Voltage. A place to get support on product selection, installation, commissioning and troubleshooting.

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Hi,

i am having issues connecting the SFT2841 relay software to the S80 relays.

it only comes up with connection failed.

i have downloaded the software and tried it on my personal computer and it works, i am suspecting there is a block with the USB port itself within schneider processes. i assume others have had this issue in the past so hopefully you can help me with this.

i am currently on a Job and needing the access so if it could be treated as urgent this would be ideal

regards

Jason

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