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Very rare to receive questions about driver.
Because normally if Easergy Studio is properly installed, we should not have a problem on drivers.
The latest Easergy Studio version is 9.3.10(which can be downloaded from link https://www.se.com/au/en/product-range/61035-easergy-studio/?parent-subcategory-id=87301&filter=busi...), I may suggest we can try to use this latest version.
And mostly the problem I heard is that the data model of P116 is not installed in data model manager. So we also should confirm that the P116 data model is available in data model manager.
Another point is that sometimes I received problems to connect to P116 which caused by a Windows language setting, maybe I also suggest to check this point as well.
If above items can't solve the problem, then I think the last thing we can check the driver.
As I know, the P116 device is using FTDI chip driver, and how to download and install the driver is clearly mentioned in the website(Drivers - FTDI).
And regarding the last question, how to verify the driver in the computer, sorry, it is a little difficult question to me, because as I know there are a lot of files need to check. For us, the simple way is to connect to a P116, but maybe it is difficult for you, because maybe you don't have other P116 with you. But as I know, if you have P3 relay with you, can also try to connect P3, because FTDI is a very famous chip, many devices are using this FTDI chip.
Hope this can help.
Best regards,
Frank
Link copied. Please paste this link to share this article on your social media post.
Very rare to receive questions about driver.
Because normally if Easergy Studio is properly installed, we should not have a problem on drivers.
The latest Easergy Studio version is 9.3.10(which can be downloaded from link https://www.se.com/au/en/product-range/61035-easergy-studio/?parent-subcategory-id=87301&filter=busi...), I may suggest we can try to use this latest version.
And mostly the problem I heard is that the data model of P116 is not installed in data model manager. So we also should confirm that the P116 data model is available in data model manager.
Another point is that sometimes I received problems to connect to P116 which caused by a Windows language setting, maybe I also suggest to check this point as well.
If above items can't solve the problem, then I think the last thing we can check the driver.
As I know, the P116 device is using FTDI chip driver, and how to download and install the driver is clearly mentioned in the website(Drivers - FTDI).
And regarding the last question, how to verify the driver in the computer, sorry, it is a little difficult question to me, because as I know there are a lot of files need to check. For us, the simple way is to connect to a P116, but maybe it is difficult for you, because maybe you don't have other P116 with you. But as I know, if you have P3 relay with you, can also try to connect P3, because FTDI is a very famous chip, many devices are using this FTDI chip.
Hope this can help.
Best regards,
Frank
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