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Infinitive loop on Shneider Micom P4387D, 84TE

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EdgarmOdus
EdgarmOdus
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Posted: ‎2025-07-03 11:03 PM

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‎2025-07-03 11:03 PM

Infinitive loop on Shneider Micom P4387D, 84TE

Hello, we have infinitive loop on Shneider Micom P4387D, 84TE, how to do factory reset, cause device is not corresponding and impossible to connect via any port. 

 

Would be appreciate for any help, thanks in advance!

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Ian_Young
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Posted: ‎2025-07-31 02:24 PM

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‎2025-07-31 02:24 PM

Hi EdgarmOdus

You need to contact your local customer care to resolve this issue

Ian YOUNG
CoE member, L3 support, P7 product architect

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Ian_Young
Lieutenant Ian_Young Lieutenant
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Posted: ‎2025-07-31 02:24 PM

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‎2025-07-31 02:24 PM

Hi EdgarmOdus

You need to contact your local customer care to resolve this issue

Ian YOUNG
CoE member, L3 support, P7 product architect
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