CAT A4.15 Log-in Issue

[DAESAN_LEE]

Dear Sir or Ma'am,

Hello, this is Daesan Lee from Nexpo.
I’m reaching out regarding the C264 Log-in isuue.

When launching CAT A4.15 and attempting to connect to the C264 device, the log-in screen appears.
However, despite several attempts to log in as instructed in the manual, it has not been successful.

Could you please let us know the default ID and PASSWORD?
Your prompt and clear guidance would be greatly appreciated.

Thank you for your support.

Best regards,

[Araceli_Monje · Accepted solution]

Hi @DAESAN_LEE , could you please connect with Emmanuel Gonzalez for this request (emmanuel.gonzalez@se.com)?. He is the Offer Marketing Owner for C264 and may be able to help you with your question or connect you with the right person that is able to support, thx for your understanding.