ADVC RECLOSER

[manhkhuong]

hi guys.

I'm configing for ADVC Recloser. 

I used WSOS5 for this. When i changed the configration of recloser from software or Local panel, every thing was OK.

But when i switch the Aptomats into off then on again, it means that i restart power for recloser , the recloser returned into default factory configuration.

Please help me?

Thank for everthing.

[Anonymous user]

Hi 

I am not sure to fully understand as I believe there may be a typing error.

In any case can you please go on line with WSOS using the options menu and  read the settings from the control unit to your PC. Please also  use display / history / display/ event log and upload the event history and similarly upload recover any user configured history,. Please then please use the file / export option/ and choose browse to save the file to a suitable location which you can access to email the zip file to me. Please select the boxes to include history and maps and please uncheck the box to go on line and recover latest data as you will have already done so. 

Please email the zip file to john.coffey@se.com and I will review and seek to identify what may be occurring.

[Chris_Bennauer]

Hi manhkhuong,

here my answer to your question:

During the normal operation any configuration change will be stored in runtime RAM/volatile memory for a shorter time period, before it is written to permanent Flash/non-volatile memory. Normally, when there is a power shutdown, ADVC will try to save all these settings from RAM to Flash to do a graceful shutdown. There is a small backup energy retained to perform this operation.

In your case, if after the power shutdown (using the Automats) the configuration is set to default, means the save storage has not been processed successfully or there may be any other abnormalities prevented a save operation of it.

In the recent WSOS5 release (5.16.23), we have an option added in WSOS5 for user to force the save operation after any configuration, which prevents this kind of unexpected behavior, see attached screenshot.

Can you tell us, which is your type of ADVC controller (ADVC2, ADVC3)? and which is the related FW version used? 

[manhkhuong]

Yes. 

I'm using ADVC3 recloser qqith firmware 5.11. WSOS5 version 5.16.19

[manhkhuong]

I used wsos 5.16.24 for storing flash memory function. But the same problem still happend