MTZ cannot deisable 3 month maintainance alarm

[Ray_Chang_EPEC]

Hi

Does any one useing the new power commition 2.35 to disable maintainance alarm, but only 3 month maintainace alarm can't be disable. 1 month and 6 month maintainace alarm can be disable.

Anyone has happened this problem before?

Many thanks

[Manon_Chaboud]

Hello @Ray_Chang_EPEC, thank you for your post, we'll come back to you!

[Ray_Chang_EPEC]

Hi @Manon_Chaboud :

   Sorry for the bother, is there any futher information about this problem?
   Thanks

[NeiB · Accepted solution]

Hi @Ray_Chang_EPEC ,

Wish you are very well.

It seems that from version V2.33 the "Schedule Manufacturer Maintenance within three months" is not configurable anymore, it only accepts enable. This was the answer of Expert Technical Support of EPC for a similar case we had.

Sorry.

Best Regards,

Neide

[Ray_Chang_EPEC]

Hi @NeiB 

Thanks for the reply. 
Just wnat to make sure. Cause this three month is not on our control when to start. (I think it's count on oprate time from MTZ itself) So we have to make sure customer understand that every three month MTZ will alarm for maintainance. And it's not able to disable. Can you help on clarify this? Thanks

[Jibin_SAM]

Hi @Ray_Chang_EPEC 
The name of the alarm is "Schedule Manufacturer Maintenance within three months." 

Manufacturer maintenance alarm triggered based on the configuration of "Environmental condition" & "application criticality."

After the said 5 years/3 years/2 years, user has to complete the "Schedule Manufacturer Maintenance within three months

[Ray_Chang_EPEC]

Hi @Jibin_SAM :

Thanks for the reply. 

Dose the "Environmental condition" & "application criticality." is self detect By MTZ?

[Jibin_SAM]

Hi @Ray_Chang_EPEC , This is configured using EPC