Error message : Ecodial

[Anonymous user]

Fatal error

System level exception thrown

Above is the error message I got when I tried to launch the Ecodial software on my personal laptop

[Genghiz]

Hello,

Thanks for writing to us.

Kindly please share with us some more information; about this ERROR.

For example;

The "screen snap, and the system information" are required to do the further analysis. 

Thanks & Regards,

Ecodial Expert Community

[Anonymous user · Accepted solution]

Same issue.

Need to enable .net framework 3.5 on windows 10 and then it works great !

[Anonymous user]

Hola tenes que instalar una versión más vieja, por ejemplo el Ecodial 4.4, esa te instala los net de windows que te hacen falta y despues instalas la útlima Ecoetructure 4.9.7 y ya te va a funcionar y podes borrar la 4.4 sin problemas.

Un saludo cordial

[rkthier]

issue  is fixed - it's related  to how .NETFRAME  is installed ,  box against it was filled , it  would be rather ticked