Energy Hub Subscription Term

[AdrianD]

Hi everyone. 

Just a question on Energy Hub device credits and their subscription term. 

Here’s the scenario.

There is a recently deployed Energy Hub site with 6 devices on a 1-year term.

7 months after deployment, they want to add another device?  Can we add it on?  

The original 6 devices will have 5 months left on their term, while the new meter will be fresh with 12 months.

Will this be the case?  Or do we have to wait for the original 6 devices to expire before we can add new devices so that their term start at the same time?  

Looking forward to have this clarified.  Thanks!

Kind regards,

Adrian

[Romain_Polette · Accepted solution]

Hello @AdrianD , 
Please ask EEH questions here:

https://community.se.com/t5/EcoStruxure-Energy-Hub/bd-p/ecostruxure-energy-hub-user-community

Regards,