Ecostruxure Power Commission Issue creating building or switchboard

[l_lebacque_neu-]

Dear Community,

I have an issue with Ecostruxure Power Commission. I'm unable to add a building or a switchboard in the switchboard view. When I click the "Add" then "Building" buttons nothing happens.

I tried different release of EPC and always have the same issue. 

I'm also unable to add discovered devices to a project (it's probably the same issue).

Is there a way to diagnose this issue (logs,...)? 

Best regards,

Ludovic

[EPC_Leader · Accepted solution]

Hello @l_lebacque_neu- 

For all technical issues regarding EcoStruxure Power commission, you could contact your local support.

Please find the adapted contact in order to your own country on the following webpage :

https://www.se.com/ww/en/work/support/country-selector/contact-us.jsp  

Best regards

[l_lebacque_neu- · Accepted solution]

Hello @EPC_Leader ,

I reached local support and the issue is now solved.

There were an issue with SQL.

Thanks for your help.

[L_Valentin]

Hello @l_lebacque_neu- ,

How did you solve this SQL issue?

Was it complicated and quick solving it?

Thanks for sharing your experience..