Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84521members
353751posts

Ecostruxure Power Commission Issue creating building or switchboard

Power Distribution and Digital

Join experts & peers to learn, share and engage about the key trends of electrical distribution around safety, availability, efficiency and connectivity, as well as power standards & regulations. From design to implementation and operation, let’s discuss how digital and software are transforming your business and your day-to-day work.

Solved
l_lebacque_neu-
Crewman
Crewman

Ecostruxure Power Commission Issue creating building or switchboard

Dear Community,

 

I have an issue with Ecostruxure Power Commission. I'm unable to add a building or a switchboard in the switchboard view. When I click the "Add" then "Building" buttons nothing happens.

 

I tried different release of EPC and always have the same issue. 

 

I'm also unable to add discovered devices to a project (it's probably the same issue).

 

Is there a way to diagnose this issue (logs,...)? 

 

 

Best regards,

Ludovic

Attachments

Accepted Solutions
EPC_Leader
Lieutenant Lieutenant
Lieutenant
0 Likes
2
633

Re: Ecostruxure Power Commission Issue creating building or switchboard

Hello @l_lebacque_neu- 

 

For all technical issues regarding EcoStruxure Power commission, you could contact your local support.

Please find the adapted contact in order to your own country on the following webpage :

https://www.se.com/ww/en/work/support/country-selector/contact-us.jsp  

 

Best regards

See Answer In Context

l_lebacque_neu-
Crewman
Crewman
0 Likes
1
628

Re: Ecostruxure Power Commission Issue creating building or switchboard

Hello @EPC_Leader ,

 

I reached local support and the issue is now solved.

 

There were an issue with SQL.

 

Thanks for your help.

See Answer In Context

3 Replies 3
EPC_Leader
Lieutenant Lieutenant
Lieutenant
0 Likes
2
634

Re: Ecostruxure Power Commission Issue creating building or switchboard

Hello @l_lebacque_neu- 

 

For all technical issues regarding EcoStruxure Power commission, you could contact your local support.

Please find the adapted contact in order to your own country on the following webpage :

https://www.se.com/ww/en/work/support/country-selector/contact-us.jsp  

 

Best regards

l_lebacque_neu-
Crewman
Crewman
0 Likes
1
629

Re: Ecostruxure Power Commission Issue creating building or switchboard

Hello @EPC_Leader ,

 

I reached local support and the issue is now solved.

 

There were an issue with SQL.

 

Thanks for your help.

L_Valentin
Lt. Commander
Lt. Commander
0 Likes
0
581

Re: Ecostruxure Power Commission Issue creating building or switchboard

Hello @l_lebacque_neu- ,

 

How did you solve this SQL issue?

Was it complicated and quick solving it?

 

Thanks for sharing your experience..

Tags (1)