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Posted: 2024-06-14 09:16 AM . Last Modified: 2024-11-22 04:25 AM
Hello,
I would like to know which Ecodial INT version do you use for Canada? wen I go the versions tap, I don't see Canada/North America
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Posted: 2024-06-17 09:19 PM
Hello Norma,
Thanks for reaching the Forum.
The Ecodial application in compliance with IEC 60364-5-52 standard for the Electrical installation rules.
As the north American and Canadian standards are not respected, this application is not promoted for this zone.
There is no specific localized version is also not made available for these countries.
If you want to explore the Ecodial application, you can keep explore the INTERNATIONAL version of the same.
Thanks & Regards,
Team – Ecodial Expert Support.
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Posted: 2024-07-03 05:38 AM
Hello Norma,
As the application is for IEC market.
As the north American and Canadian standards are not respected, this application is not promoted for this zone.
So, Ecodial does not have the Canadian voltage systems.
Regards,
Team - Ecodial Expert Support.
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Posted: 2024-06-17 09:19 PM
Hello Norma,
Thanks for reaching the Forum.
The Ecodial application in compliance with IEC 60364-5-52 standard for the Electrical installation rules.
As the north American and Canadian standards are not respected, this application is not promoted for this zone.
There is no specific localized version is also not made available for these countries.
If you want to explore the Ecodial application, you can keep explore the INTERNATIONAL version of the same.
Thanks & Regards,
Team – Ecodial Expert Support.
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Posted: 2024-06-20 09:21 AM
HI Ghenghiz,
I see, I am using that version.
Thank you,
Norma
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Posted: 2024-07-02 10:45 AM
HI Genghiz,
I am using the International version, but the Canadian voltage systems ( 120/208, 347/600) can't be found in the Voltage drop down list when selecting products, can we change that?
thanks,
Norma
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Posted: 2024-07-03 05:38 AM
Hello Norma,
As the application is for IEC market.
As the north American and Canadian standards are not respected, this application is not promoted for this zone.
So, Ecodial does not have the Canadian voltage systems.
Regards,
Team - Ecodial Expert Support.
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Posted: 2024-07-03 03:42 PM
Thank you Genghiz.
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