EPC issue when programming MTZ2

[BrianW]

Hi all,

I am in the process of secondary injection for a large number of MTZ2 breakers on a switchgear panel and have hit an issue that I have not seen before with the EPC. 

I can communicate to an MTz2 no problem, I can rename the breaker which updates fine, but when I try to enter the Commissioning Date, entering the password, the EPC reports back that it is "Unable to write to the device". I repeatedly tried this, re-read the breaker, skipped over this Commissioning Date and the breaker goes on to be able to successfully pass the secondary injection perfectly. 

But I do need to set the Commissioning Date (for alarms, etc.) I am using the latest version of EPC v2.30.0, but this is the first time I have used this version for secondary injection, perhaps there may be a bug in this version?

I'd appreciate any help as this is now preventing my progress...

Thanks in advance,

Brian

[EPC_Leader · Accepted solution]

Hello 

That issue is not known with the V2.30

I advice you to contact your local Customer care center to share the issue and open a case to raise it to our technical team

Thanks for your understanding