Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively.Register now to secure your spot!
What is a Partner ID? Where can I find it?
Partner FAQ
Answers to common questions about using EcoStruxure IT for Partners
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Your Partner ID is used to associate customer accounts with your partner account.
When you create your EcoStruxure IT Expert for Partners account, you enter your contact information and create a Partner ID.
ITE_create_partner_ID_360020537333.PNG
A Partner ID is automatically created from your organization name. For example, if your organization is Acme, Inc., your Partner ID will be ACME_INC.
You can change the automatically created Partner ID before you finish creating your account. The Partner ID can contain uppercase letters, numbers, and underscores only.
Once you set up your IT Expert for Partners account with your Partner ID, you can log in and send your customers invitations to associate their EcoStruxure IT accounts with your partner account.
You can see your partner ID in EcoStruxure IT for Partners on the Administration > General page.