M218 controller usb connection

[Stompa69]

Hi, everyone
I need help to connect with the M218 controller
upon start up of Somachine 4.3 you can click connect controller
but the pop up screen shows unable to find any controller?
If I open logic builder and write a small on/off program,
I can go online download it and it executes ok!

Anyone have any clue how to fix this problem?

I have to go to the customer upload the program to my laptop from existing PLC, then download to new PLC!

any assistance would be greatly appreciated!
regards
stompa

[ravi_kaneria]

same issue happen to me also till date i am able to connect and now it is now working may be i have install machine expert V2.2.2 i don't know.

[ravi_kaneria]

Yes It is sure when i try to install new Somachine V4.3 and install M218 in it and then try to online with PLC then it is working then Install Machine Expert V2.2.2 and Try to online with PLC with SoMachine V4.3 then it is not able to connect.

[Kleber]

I found these links.
The first one is in Portuguese, the second one is a video in English.
Maybe it can help you.

https://www.se.com/br/pt/faqs/FA281750/

https://www.youtube.com/watch?v=wQm8Kf4dthI