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PM5500 Series Not Reading V Avg and I Avg
Metering & Power Quality
Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.
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Regarding the status code, for PM810 meter, it means loss of real time clock (RTC), and I am guessing it may be carried over to PM5000. I am not sure how a PM5500 could lost RTC since it has a backup battery, but it is worth to checking the meter clock and resetting it to see if the error code goes away...