Issue
Which antivirus software is compatible with Niagara R2 and G3?
Environment
Niagara R2 Workplace Pro (all versions), Niagara G3 Workbench (all versions)
Cause
Antivirus software can block ports and services used by Niagara R2 and G3
Resolution
By default, Niagara R2 software needs the following ports/services/applications "open", or unblocked:
- Port 80 (station communications & Web access)
- Port 3011 (Admin Tool)
- Niagara Service (Control Panel > Administrative Tools > Services)
- Files in the C:\ < niagara r2 release number > \nre\bin directory
By default, Niagara G3 software needs the following ports/services/applications "open", or unblocked:
- Port 80 (Web access)
- Port 1911 (station communications)
- Port 3011 (Platform access)
- Niagara Service (Control Panel > Administrative Tools > Services)
- Files in the C:\ < niagara g3 release number > \bin directory
Various antivirus software products by default will block one or more of the above, and need to be configured to allow or "unblock" them. Niagara R2 and G3 software will work with any antivirus program that allows unblocked communication to the above ports, services, and files.
NOTE: The specified ethernet ports must be open bidirectionally for both TCP and UDP traffic.
