Issue
Lmtools cannot start/stop service or make changes to license method
Environment
- Vista 5.1.0 or higher
- Windows Vista, Windows 7, Windows Server 2008
Cause
Due to the security rules in Windows Vista or Windows 7 when UAC is enabled Lmtools does not have access change the properties of the license tools and start or stop the service.
Resolution
Configure Lmtools to Run as Administrator
- In the start menu browse to "All Programs\TAC\TAC Tools 5.1.x\Lmtools" or "All Programs\Schneider Electric\TAC Tools 5.x.x\Lmtools" and right click on the shortcut and select Properties.
- In the compatibility tab click the "Run this program as an administrator" and click OK.
-
When you run the Lmtools program it will prompt you to allow access to the computer. Select Allow.
Note: These steps will have to be done each time you install Vista on the computer.
