Issue
An obsolete part from the Network 8000 and DMS product lines has failed. Is there an option to repair and/or replace it with a refurbished unit?
Product Line
TAC IA Series
Environment
NETWORK 8000
Cause
Replacement parts for obsolete parts on the Network 8000 and DMS product lines.
Resolution
A company has been retained that can repair and/or replace several parts from both product lines.
Contact information:
- Name: ISA
- Phone: 1-800-430-6013
- Web: www.isa-net.com
On the home page of their website, select "Energy" at the top of the screen and then click on "Parts". On the new screen, click on "Barber-Colman (Invensys)". On the subsequent screen, click on "Invensys". A list of available parts for both Network 8000 and DMS will result. Availability varies so it is best to contact them by phone. For additional information, see Product Announcement PA-00164 Network 8000 Availability – REPAIR UPDATE.
