Issue
An error occurred while installing DSS: The account already exists
In the Windows event log, an error states the following:
The account already exists. --Stacktrace-- at System.DirectoryServices.Interop.IAds.SetInfo() at System.DirectoryServices.DirectoryEntry.CommitChanges() at TAC.DSS.Install.User.Create() at TAC.DSS.Install.UserInstall.Install() --End of stacktrace--
This error can be found when installing Vista 4.3.x or higher after selecting Vista Administration of the SQL database
Product Line
TAC Vista
Environment
Vista 4.3.x or higher
Cause
The two accounts that Vista is trying to create for SQL database administration are already created on this computer and a different password is specified. The TACA_PCNAME and TACM_PCNAME use automatically generated passwords that cannot change for Vista to contact the SQL database.
Resolution
- Remove the TACA_PCNAME and TACM_PCNAME accounts from the computer
- Install Vista Server once more.
