An error occurred while installing DSS: MSDTC

[Product_Support]

Issue

An error occurred while installing DSS: MSDTC

The content of the dialog box or windows event entry starts with:

System.EnterpriseServices.RegistrationException: Unable to open COM+ 1.0 catalog to configure 
components. ----> System.Runtime.InteropServices.COMException (0x8004E00F): COM+ was unable to 
talk to the Microsoft Distributed Transaction Coordinator

Product Line

TAC Vista

Environment

Vista Installation DSS

Cause

This happens when there is a problem with Microsoft Distributed Transaction Coordinator (MDTC)

Resolution

1. Go to Control Panel Administrative Tools – Services
2. Check if MSDTC in running as a Service. The name that you should see in the service list is 'Distributed Transaction Coordinator'
3. Make sure that this is Started, Automatic, Network Service (for XP and Win2003)

Here is how to install it if it is not already running:

1. Open cmd prompt
2. Navigate to C:\Windows\%windir%
3. Type "msdtc -install" which installs Msdtc. The service now appears under the 'Services' area.

After installing follow the steps in Microsoft Technical Bulletin.