Square D Altivar drive issues

[Bc88]

We had an issue with a Altivar ATV61HD15N4 drive. We found one that is supposed to be compatible as the original drive is obsolete. The one we purchased is a ATV61HD15N4Z drive. We plugged the HMI into the drive and now our BMS is giving it a start command but the drive will not operate. Does anyone have any suggestions on solving this problem?

Thanks

[Bastian_Schmitz]

Did you adjust the configuration? In factory setting the drive is controlled via IO. You need to set the control and the speed reference on the used bus interface.

[susankeaton]

Variable speed drives and soft starters designed to deliver top performance in motor control applications. With built-in intelligence, these smart connected  human benchmark  devices gather and share data to improve operational efficiency, safety, and reliability. Altivar Process ATV600 Catalog.A VFD may fail to perform as it used to, due to loose power connections or aging electrical components. These two problems are mainly caused by excessive heat and high levels of mechanical vibrations. This can lead to electrical arcing within the VFD circuitry that can cause issues to other parts of the VFD system.

[BJacqz]

May be the identification (from BMS point of view) of drive is different as the reference is different, this is possibly the modification to put inside the BMS program...