Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

SMS Alarm Redirection

Geo SCADA Knowledge Base

Access vast amounts of technical know-how and pro tips from our community of Geo SCADA experts.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Geo SCADA Knowledge Base
  • SMS Alarm Redirection
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • database 32
  • Web Server and Client 31
  • WebX 19
  • Request Form 18
  • Lists, Events & Alarms 16
  • ViewX 15
  • Application Programming 12
  • Setup 12
  • Telemetry 8
  • Events & Alarms 7
  • Lists 7
  • Mimic Graphics 7
  • Downloads 6
  • Support 5
  • IoT 5
  • SCADA 5
  • Geo SCADA Expert 5
  • Drivers and Communications 4
  • Security 4
  • DNP 3 3
  • IEC 61131-3 Logic 3
  • Trends and Historian 2
  • Virtual ViewX 2
  • Geo Scada 1
  • ClearSCADA 1
  • Templates and Instances 1
  • Releases 1
  • Maps and GIS 1
  • Mobile 1
  • Architectures 1
  • Tools & Resources 1
  • Privacy Policy 1
  • OPC-UA 1
  • Previous
  • 1 of 4
  • Next
Latest Blog Posts
  • OPC UA - Driver and Server
  • Requirements for Generating a Valid OPC UA Server Certificate
  • Load Events Using LoadRecord and LoadRecords
  • Geo SCADA Embedded Component Licenses
  • Geo SCADA 2023 Known Issues
Related Products
product field
Schneider Electric
EcoStruxure™ Geo SCADA Expert

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Anonymous user
Not applicable
‎2021-06-09 10:44 AM
0 Likes
0
2503
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2021-06-09 10:44 AM

SMS Alarm Redirection

Originally published on Geo SCADA Knowledge Base by Anonymous user | June 09, 2021 07:44 PM

📖 Home  Back  

Alarms in Geo SCADA can be redirected to SMS messages and may be acknowledged via an SMS response. Getting this functionality to work however requires care. The purpose of this article is to point out some general information on getting this feature working.

 

This list is of devices that have been noted as working, and is not exhaustive

  • Schneider Electric SR2MOD02 - supports 3G from manufacturing dates equal to or greater than 1630. (Serial)
  • Intercel Ultra eSAM - supports 4G. (Ethernet)
  • Multi-Tech Multimodem GPRS - supports 3G under AT+WS46=25    
  • Siemens TC35
  • Wavecom WMD02 - Now Sierra Wireless, model unknown
  • TIXI H620

For a modem to work it must support at a minimum GSM 07.07/3GPP TS 27.007 AT command set.

In addition, prior to ClearSCADA 2015 R1 the modem MUST support "AT+CNMI=3,2" if it is used to receive incoming SMS messages. ClearSCADA 2015 R1 onwards and all versions of Geo SCADA also supports other CNMI modes. The modes supported by a modem can be queried using the "AT+CNMI=?" command (without the quotes) from a VT terminal.

Also, all drivers in Geo SCADA require that the modem be configured with verbose result codes enabled (V1), not numeric result codes (V0), and echo disabled (E0) not enabled (E1). The default modem command for pager channels is "ATV1E0H0S0=0".


For SMS alarms to work correctly a GSM standalone modem MUST be used. Sending SMS via E-Mail will fail in most cases.

Generally speaking the basic configuration in Geo SCADA is as follows:

  • A Pager Action is triggered by an alarm redirection from a point. This actions specifies the message and the user whom to send the message to
  • The User configuration specifies a Pager Service. This Pager Service setting points to an SMS Pager Service which specifies the message coding and other general settings.
  • The SMS Pager Service is associated with an SMS Pager Channel which specifies the connection to the modem.

There are a few common stumbling blocks associated with this sort of setup.

  • The modem in question must support some specific commands. Below is a screenshot of a successful modem initialization. It should be assumed that if a modem does not support these commands things will not function properly.


SMS IO.PNGSMS IO.PNGSMS IO.PNG

  • Allowing commands to be issued via SMS is required.

SMS Commands.PNG

 

 

SMS.PNG

 

 

  • When a text message arrives to Geo SCADA it must first associate that message with a user in the database to check for permissions. The only way Geo SCADA can do this is my checking the phone number which is received with the text message against what is specified for the users. It is EXTREMELY IMPORTANT to note that most of the time mobile numbers will appear with a "+", a "1" and the area code in them (in North America). If for example a user is configured to send text messages to a phone number 960 555 5555 in all likelihood when a response arrives back the number in the Pager log file will look like +1 960 555 5555. In this case the message will fail because Geo SCADA did not find any user with the number +1 960 555 5555. In this case Geo SCADA usually logs an alarm which indicates SMS message received but from an unknown user. The solution is to always put +1 in front of all phone numbers in Geo SCADA if in North America. For other countries use the appropriate country code, for example +44 for the UK.

 

  • To acknowledge an alarm the response text message must contain one of two following methods:
  1. $Root.AcceptAlarmByCookie(nnn)    -   Where nnn is the cookie number of the alarm. The cookie number may be sent in the SMS with the %ACookie% trip sequence.
  2. .Accept()   -   This method however accepts ALL alarms associated with the object. The fullname may be sent in the SMS with the %OFullname% trip sequence. This method refers to a Method Call object, with the alias being a short name and the Method Call object containing configuration to cause the Accept method on the relevant object. This can only be used for a specific alarm to be acknowledgement.


Go: Home Back

Labels:
  • database

  • Events & Alarms

  • Lists

Author

Biography

Anonymous user

Link copied. Please paste this link to share this article on your social media post.

  • Back to Blog
  • Newer Article
  • Older Article
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of