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📖HomeBack An outstation can go into a Disconnected state for a number of reasons. The most common reasons are listed below.
If its configuration is invalid. This includes the configuration of the outstation object, outstation set and channel. In this case, both Outstation and Channel may show the state Disconnected. The quality of the channel will be Out of Service.
If its configuration is not In Service or the channel or set to which it is connected is not In Service.
The driver has failed. Both the channel and outstation will display Good Quality and a Disconnected State.
The solution to the problem depends on the problem itself. Either fix the incorrect configuration on the objects (the effected objects should be indicated with a red cross in the Database bar), ensure that all communications components are In Service or determine the cause of the driver failure (the driver log files may be useful here).
Should the log files fail to indicate the problem, contact your local Support Representative.