Dongle Not Working Properly

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Originally published on Geo SCADA Knowledge Base by Anonymous user | June 10, 2021 12:55 AM

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On some PCs, the voltage provided by the USB port may be insufficient to power the ClearSCADA license dongle. The dongle will appear to be recognised and light up, but there may be insufficient power to open the gates on the chip. SafeNet have seen this as a problem on some Dell machines when using 'front' USB ports. When plugged into the rear ports, the dongles have then worked correctly.

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