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Descriptions:
Recent upgrade or new installation of ClearSCADA 2010 R2 may cause user to unable to use Client Configuration Manager application to apply Client license file or register new connections to other ClearSCADA server. Even with user that has Full Administrator rights in Windows, the ClientConfig does not run by default using the administrator rights. Below are some of the symptoms that may occurs when Windows User Access Control (UAC) is ON in Windows 7 and running Client Configuration Manager application. Solutions are provided below.
Symptom 1: ClientConfig dialog message showing "Failed to register server localhost"
worddav0516702b0665b4e3430621c0aa8c88f1.pngworddav0516702b0665b4e3430621c0aa8c88f1.png
Symptom 2: Unable to attached the Valid Client Licensing.
Symptom 3: Once open clicking on Sockets button will cause popup dialog
worddav5e57fec5866dbe8f4aeb84ce141e1c2c.pngworddav5e57fec5866dbe8f4aeb84ce141e1c2c.png
*Solutions:+*
Step 1: Choose Run as administrator for ClientConfig.exe in ClearSCADA program path:
For instance, on Window 7 64-bit OS, at C:\Program Files (x86)\Schneider Electric\ClearSCADA
worddav3d2e80e0aff39e9bb7b8d5b515e91c9e.pngworddav3d2e80e0aff39e9bb7b8d5b515e91c9e.png
Step 1a: It is possible to set this ClientConfig.exe properties to have Compatibility with Privilege Level to Run this program as an administrator. Right mouse click on the ClientConfig.exe then choose Properties then open Compatibility tab and checked Run this program as an administrator. Also, may do the same for Settings for all users.
ClientConfig_propertiesAllUsers.PNGClientConfig_propertiesAllUsers.PNG
Step 2: Choose Yes on Windows User Account Control prompt.
Note: Notice that no error dialog pop-up this time.
worddav79f4f48ec738450f1f19ab77ca7c9ac2.pngworddav79f4f48ec738450f1f19ab77ca7c9ac2.png
* Note:* Repeat Step 1 from this solution to add/modify ClearSCADA Client Configurations for ViewX.
Go: Home Back
Descriptions:
Recent upgrade or new installation of ClearSCADA 2010 R2 may cause user to unable to use Client Configuration Manager application to apply Client license file or register new connections to other ClearSCADA server. Even with user that has Full Administrator rights in Windows, the ClientConfig does not run by default using the administrator rights. Below are some of the symptoms that may occurs when Windows User Access Control (UAC) is ON in Windows 7 and running Client Configuration Manager application. Solutions are provided below.
Symptom 1: ClientConfig dialog message showing "Failed to register server localhost"
worddav0516702b0665b4e3430621c0aa8c88f1.pngworddav0516702b0665b4e3430621c0aa8c88f1.pngSymptom 2: Unable to attached the Valid Client Licensing.
Symptom 3: Once open clicking on Sockets button will cause popup dialog
worddav5e57fec5866dbe8f4aeb84ce141e1c2c.pngworddav5e57fec5866dbe8f4aeb84ce141e1c2c.png*Solutions:+*
Step 1: Choose Run as administrator for ClientConfig.exe in ClearSCADA program path:
For instance, on Window 7 64-bit OS, at C:\Program Files (x86)\Schneider Electric\ClearSCADA
worddav3d2e80e0aff39e9bb7b8d5b515e91c9e.pngworddav3d2e80e0aff39e9bb7b8d5b515e91c9e.pngStep 1a: It is possible to set this ClientConfig.exe properties to have Compatibility with Privilege Level to Run this program as an administrator. Right mouse click on the ClientConfig.exe then choose Properties then open Compatibility tab and checked Run this program as an administrator. Also, may do the same for Settings for all users.
ClientConfig_propertiesAllUsers.PNGClientConfig_propertiesAllUsers.PNG
Step 2: Choose Yes on Windows User Account Control prompt.
Note: Notice that no error dialog pop-up this time.
worddav79f4f48ec738450f1f19ab77ca7c9ac2.pngworddav79f4f48ec738450f1f19ab77ca7c9ac2.png* Note:* Repeat Step 1 from this solution to add/modify ClearSCADA Client Configurations for ViewX.
Go: Home Back
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