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Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hello Breina,
Sorry, but technical experts like me who reply in this forum will not be able to lend products.
I advise you to contact the Schneider Commercial team in your country to discuss with them if there is an alternative solution to provide you with a product.
BR
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Hello @sesa242973_brid ,
Your PAS800 is not a production sample. The FW available on se.com is not compatible with your Advanced Panel Server.
Please contact me to have a compatible v001.004.000.
Regards,
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We advise to replace R&D product by official commercial product asap.
For your information, Other limitation of an R&D product is the non-possibility to send e-mail.
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If you have spare R&D devices laying around, can I borrow one? I'd like to make my integration compatible and would like to have a device to test against while waiting for the PAS400 to become available here.
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Hello Breina,
Sorry, but technical experts like me who reply in this forum will not be able to lend products.
I advise you to contact the Schneider Commercial team in your country to discuss with them if there is an alternative solution to provide you with a product.
BR
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