Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hello all,
I could not find a specific group for the new Powerlogic Tenant Billing product being used with the EGX300, so I thought this would be the most likely place to post. I found an issue with the Export (.csv) feature of the Tenant Billing product. Is there a path of escalation for reporting bugs/errors/issues/etc. for this new product?
Thanks,
Jeff
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Posted: 2015-01-06 02:04 PM
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Hi Jeff,
Feel free to email me and I'll see what I can do to get the issue resolved.
geoff.gilbert@schneider-electric.com
Thanks,
Geoff
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Following
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It might be a good idea to create a group within the SEC for the new offer or a subsection within the Gateways group for this new offer. Hope my email helped. Have a great day!
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I have created a new category in Gateways and Energy Servers for "GES Applications"
Thanks
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Right on! Just FYI, I got an error from your link:
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James, Just FYI, I still can't access this link. Someone was asking me a question about the new Tenant Billing Solution earlier, and I tried this link again to no avail.
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Thanks Jeff...I added a new category for now called Tenant Bill. We may grow this into a sub-category later if needed.
James
Posted: 2016-07-12 07:04 AM
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James:
Now engaged in looking for solution to use the Comx510, with a Billing module that our BDS (Mark Walters) said is available. I'm assuming this was developed by AZZO. We are interested in looking at this. Can you assist in providing a link to this billing module for the ComX?
Thanks in advance.
Are you slated to go to the Boston event? If you are I'd like to spend some time working with you on development of drivers we have been corresponding about on another topic line.
Thanks in advance.
Paul Cruz
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Hi Paul,
Here is the link to the Billing Module extension: https://community.se.com/message/51381#51381
Note that as of 8.0 this is all natively available in PME's standard billing module.
Let me know if this doesn't fully meet your needs as there are further updates coming in the next version of PME.
Cheers,
Brad.
Posted: 2016-07-15 05:09 AM
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We have been using the ComX510 as it is now your EGX300 replacement. We understand Azzo has created a billing module for the ComX510 unit. For small tenant metering it may be an option-vs-Emon.
We are interested and looking for this actively now.
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