PAS Firmware 1.7 - Changes to IO device name in published .CSV

[Sam_Vosch]

Hello,

After recently updating to firmware version 1.7 we noticed that the published .CSV file contents for IO devices changed. This completely broke our redundancy integration between the PAS devices and PME because the mapping in ETL no longer matches.

Old measurement name: IoCountMeasurement (L)
New measurement name: (L)

I could not find a mention of this change in the firmware 1.7.0 notes, but the issue is consistent across all our site that we updated to 1.7. 

[Eric_HAVAS]

Hello Sam,
Can you confirm that, in Panel Server web pages, you have configured the IO in a pulse counter mode, I/O Contextualization set as "Custom" with "Consumption meter element name : empty and Consumption Unit set as "L"?

If yes and that you expect a Consumption element name in your export SFTP CSV file, set Consumption meter element name with for example IOCountMeasurement: if you expect IOCountMeasurement.
Regards
Eric

[Sam_Vosch]

Hello,
Thank you for your reply. Sorry I should have given more context to the issue.
These are PAS800 (non L) devices connected to Smartlinks. These were working fine for a couple of months and provided logging of water meters. We were advised to upgrade to the latest firmware after all the issues we have been having with the older firmwares. Nothing else was changed in the PAS nor the Smartlink, just updated the PAS firmware.

We cannot change the measurements of the Smartlink in the PAS as the PAS downloads the names and types directly from the Smartlink device. We did not change anything in Smartlink configuration as they were working fine.

About a week after upgrading a few sites, we noticed there was no water data being processed by ETL. Digging into the files we can see that the new firmware for the PAS changed the measurement names. 

Thank you,

[Eric_HAVAS]

Hello Sam,
Thanks a lot for your additional informations.
On this page, if you clic on the pen, you access directly at the end on this same PaS web page to the configuration of each Smartlink modbus channel: Have you applied my workaround on for example one channel?

I will be off for one week and not able to follow this topic, I encourage you, if it s not already the case,  to contact your local Customer Care Contact (which is the official technical support organization) with all info that will help them to deliver you an efficient support (Description of your architecture, autodiag and logs [mandatory] + your CSV files)

[Sam_Vosch]

Thank you for your continued support and clarification.

Unfortunately, no, I cannot apply your work around. There is no "Consumption Meter Unit Name field". Also, if I try change any values in the edit table, it will not save but give the error "Invalid object value" (See picture).

I already raised a support case, but I feel like the answer is, 'Yes this firmware changes the IO measurement naming, and you will need to either re-link the ETL maps or manually change the PAS IO naming (somehow)'.