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Hi There,
I have a number of Link150's on a site, all located in different places but all connected to the site wide BMS VLAN. The devices were all in the same condittion when I visited them. See Picture attached - Status Light and Network were off. I could not ping or login to any of the devices.
When I disconnect the Gateway's from the Network and connect directly to the gateway device with my laptop after I recycle the power, the Gateway functions normally and does not shut down or disconnect. I was connected for 10-15 minutes with no issues. But , when I reconnect it to the network, the Gateways shut down after 2 minutes or so. see video attached in link below which show the sequence after Gateway is reconnected to the building netork.
https://photos.app.goo.gl/WKqtBLzyMX5dVxmk9
Could anyone tell me what may be causing the gateways to shut down in this way??
Regards,
Donal
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