FDM128 - Application Error

AdrianPhelan · ‎2021-03-19

We have few panels where we have FDM128 displays giving the access to MTZ ACB's. Max 3 ACB per display.

All was working ok but not get the following warning and cannot access the MTZ ACB via the FDM displays.

What does the following mean and how is it resolved?

Romain_Polette · ‎2021-03-19

This Channel is not dedicated for products from breakers.

What is the FW version of your FDM218 ? This issue seems to have been corrected from v8.0.12.

In any case please update your FDM128 application to the latest version.

If this not solve the issue you will need to contact the technical support that will address your issue to the Breaker Team.

Regards,

Romain POLETTE
Solution Architect - France Operations

Romain_Polette · ‎2021-03-19

This Channel is not dedicated for products from breakers.

What is the FW version of your FDM218 ? This issue seems to have been corrected from v8.0.12.

In any case please update your FDM128 application to the latest version.

If this not solve the issue you will need to contact the technical support that will address your issue to the Breaker Team.

Regards,

Romain POLETTE
Solution Architect - France Operations

AdrianPhelan · ‎2021-03-19

Thanks for the response. That is probably it as my site team may have updated the firmware versions on the breakers.