EGX100 Connexion lost

[Anonymous user]

Hi,

Is anyone know why I lost the connection with two PM800 meter connected in the same EGX100 and after a few hours it return ?

Best regards.

[1_alexander]

Please check if PoE is powered on, while the power supply for the EGX is connected in parallel. If so, just disconnect the power supply of the EGX.

[sesa96722]

Except check PoE power supply, please check:

1) Was terminal resistance (120 ohm) connected correctly?

2) RS-485 shield ground should be one side connection instead of loop ground. It should be connected on one side, not connected on both sides.

[Adrian_Dicea]

Hi Amine,

Please check the answers from Alexander and Jun and assess if those are describing your PM800 connections situation or if they help.

Regards,

Adrian

[Anonymous user]

Hi Adrian,

I haven't check those answers in site but if i solve this probleme i will contact you.

Best regards.

[Anonymous user]

Thank you very uch for your help.

[sesa96722]

You are welcome to contact us if you require further assistance.