Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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This is a Schneider installation with two PM820 meter connected via Modbus back to a ComX 200.
Firmware is PROD_FW-4.0.5-PRODcrt.
Data is being sent to EO via FTP and will work well for say 6 weeks and then stop sending data.
When we look at the Log there is line describing A periodic reboot. I have not come across this before and was wondering if a. Is this normal behaviour for a ComX, b. How / when is this triggered. C. Can it be turned off?
We have to and re start the data logging to send data to EO again this can be seen on the LOG
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We found this with PQ issues. It's very sensitive. Raul Chakraborty / Chao Feng
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We found this with PQ issues. It's very sensitive. Raul Chakraborty / Chao Feng
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Hi James.
With this Power Quality Issue I assume that was from the 240VAC into the unit. Did you move to a 24VDC supply to resolve this?
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Yes
Cheers,
James
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