Com'X 510 publication issue

[Abdallah_Ayman]

Hello Everyone ..

1. I am trying to publish logged data from comx 510 and i am facing an issue that the published data is from a random old time period as shown in the screenshots, however I've selected every hour in publication frequency settings. so I need to know what is the date sequence that the comx depends on for publishing the data and if there any way to control the published period.

2. another issue that the published data doesn't contain all the selected registers as shown in the Excel file screenshot 

THANK YOU FOR YOUR HELP.....

[Randi_Dolan]

I suggest that you contact the local Customer Care Center for assistance on this issue.  However, the Com'X publishes all data from the last time data was published when using the manual publication feature.  If you navigate to Monitoring > Dashboards > Historical Data Export, you can retrieve data from any time period.

Also, one possibility on why you aren't seeing all of the selected measurements may be that the measurements were selected at a date after the period for which you are seeing the published data (like March of this year).

Try the "Historical Data Export" and see if you can see those measurements for a more recent time period.

Randi

[Guillaume_Evrard]

Aligned with @Randi_Dolan , COMX510/210 are publishing in FIFO mode and you can get data from devices that are not connected anymore, as suggested you need to flush the data by performing manual publication until you are able to get your last data. No possibility with 510 to flush the storage.