Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hello,
I could not see any limitations in the release note, I thought we had a limitation....
Thanking in advance,
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Hello Guillaume,
Yes that is correct. The restore operation overwrites the address of the ZIgBee chips in the gateway and it is not possible to overwrite this value more than once.
So of course, it is possible to use a new Panel Server for one-time backup restore. Restoring a 2nd backup file to this Panel Server will not be possible.
this was already the case with PowerTag Link.
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Hello @Guillaume_Evrard
Guillaume,
I estimate you and I know that you are a relevant guy... but ii think that post riddle is not the most efficient way to ask question and use this forum !
Ask your question... if you want 😊
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I have identified the limitation. the RF-ID of the zigbee network is using the MAC address of the Zigbee radio.
If you want to restore the backup of a faulty PAS to a brand new PAS, you have to overwrite the MAC address. You can do it only once.
First restore :
If you try to restore another back-up from another PAS you are getting this.
Link copied. Please paste this link to share this article on your social media post.
Hello Guillaume,
Yes that is correct. The restore operation overwrites the address of the ZIgBee chips in the gateway and it is not possible to overwrite this value more than once.
So of course, it is possible to use a new Panel Server for one-time backup restore. Restoring a 2nd backup file to this Panel Server will not be possible.
this was already the case with PowerTag Link.
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