Connecting to PCT server issue

[Jagadeesh_01]

Hi all,

I'm trying to connect to PCT ASP/ES and I'm getting some error. I tried both secure and non-secure communication, both not working. Attached both error screens. How do we connect SEAL tool to PCT server. Has anyone faced the similar issue? We are using the Latest Ubuntu PCT Beta version.

Thanks,

Jagadeesh S 

[StefanLundin · Accepted solution]

Hello Jagadeesh
What EBO Version are you trying to connect to ? 
The message you get looks like similar to the one you get when you haven't installed the correct hotfix for your workstation. So if the PCT server is less than EBO 6, ensure you have the latest hotfix installed. 
The Release notes for PCT 2 tells you that you must install EBO workstation hotfix 5.0.3.5001-CP4 or later to work with PCT2. The corresponding Hotfix needs to be installed if you are using older versions of EBO Workstation as well. 
 
(and also, not related to this but please update to SEAL 1.14.2 since 1.14.1 had some issues that has been fixed in 1.14.2 )

[Benji]

The attached was previously shared by our colleagues in GEC.

[Jagadeesh_01]

Hi @StefanLundin and @Benji, 

Thanks for the updated version of SEAL tool and procedures to connect. I installed both hotfix (EBO v5.0.3.14002 (CP13) - Patch) and used the latest SEAT tool 1.14.2 to connect to PCT, it is connected now. Thanks