Error 1920 in Ecodial 4.9.8 setup

[salahalfiky]

Service Schneider Electric SUT Service (Schneider Electric SUT Service) failed to start. Verify that you have sufficient privileges to start system services.
What I've done:
Platform is Windows 10
1. Tried to run the installer as an adminstrator
2. I found SUT service in services.msc tried to start it manually but it didn't work it says it is closed aumatically

[Sayani_Sikdar]

Hello Salah,

Thanks for reaching out. Please confirm if you have much needed admin rights. 

Also, please share the email id with which you are trying to access Ecodial.

This error seems to be related to SESU client. I will try to get some support for the same for you.

Thanks,

Sayani Sikdar

Ecodial Expert Support

[Genghiz]

Hello,

Kindly please provide your comments on the following.

The issue / situation that you might have faced could be a temporary one and may be due to the service failure of the SESU service.

We hope this situation is changed and you overcome with this.

Regards,

Team-Ecodial Expert Support.