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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
Our Network Security team is asking that all SNMP community strings be changed form the defaults (public/private) to something else.
DCE uses SNMP to communicate its health to DCO.
How can we change the community strings for SNMP on DCE?
Thanks
Craig
(CID:104174443)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
Craig,
You can change StruxureWare Data Center Expert's community strings from within the Data Center Expert Client under: System > Server Administration Settings > Server Access > SNMP Server.
Best Regards,
Cory
(CID:104174446)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
Craig,
You can change StruxureWare Data Center Expert's community strings from within the Data Center Expert Client under: System > Server Administration Settings > Server Access > SNMP Server.
Best Regards,
Cory
(CID:104174446)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
Thanks Cory, that's perfect. Can you now point me in how to do that in Operations? regards Craig
(CID:104174452)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
DCE should be communicating to DCO using external system configuration, which would use web services from DCE, not SNMP community strings. Did you discover the DCE server within itself and then used that to associate within DCO?
(CID:104174454)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
Yes, so it was all communicating between DCO and DCE until I changed the DCE SNMP settings. Then I am getting the alert, in DCO, that it cant communicate with DCE anymore. I have looked at the external settings and DCE is still there and passing the test button.
(CID:104174455)
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Posted: ‎2020-07-02 05:34 PM . Last Modified: ‎2024-04-09 02:16 AM
If you would like to change the SNMP community strings that DCO uses for its agent, for systems that are polling it, it would be within: Webmin > StruxureWare DC Operation > Setup.
(CID:104174456)
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Posted: ‎2020-07-02 05:35 PM . Last Modified: ‎2024-04-09 02:16 AM
Can you provide a screen capture of the alert message that you are receiving? Is there an active alert within StruxureWare DCE as well? If you search all devices within DCE, can you find the IP address of your DCE server? Does it have a red X on the icon?
(CID:104174459)
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Posted: ‎2020-07-02 05:35 PM . Last Modified: ‎2024-04-09 02:16 AM
Hi Cory, Turns out that my predecessor had setup the DCE as a device in DCE (it polled itself) using SNMP. So having changed the SNMP string in the DCE Server, I also needed to go into the Device Setting and update there. What DCO was showing was the alert from DCE that it could not poll itself.... circular reference. All sorted now, thanks 🙂
(CID:104174460)
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Posted: ‎2020-07-02 05:35 PM . Last Modified: ‎2024-04-09 02:16 AM
You're welcome! Glad to hear you were able to resolve it!
(CID:104174467)
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Posted: ‎2020-07-02 05:35 PM . Last Modified: ‎2023-10-31 11:35 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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