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EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
How can we send SMS alerts from DCE?
The customer has an old Wallbotz 500 which has this feature, it's possible to send alerts from DCE to the Wallbotz to use the SMS feature?
Regards,
Enric
(CID:103585687)
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
Hi Enric
You need to connect GSM gateway with rack monitor to enable SMS option. Only attached GSM gateways are compatible and tested.
you can use same for Wallbotz 500, what is the version of Wallbotz 500?
Version 3 Netbotz modem support.pdf
(CID:103585705)
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
HI Enric
you cannot send sms through DEC, GSM gateway's configuration available only in rack monitor 570,450.
Regards
John
(CID:103585961)
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
Hi John,
I have a rack monitor 570 and I cannot find the SMS option.
Anyway, what about use the Wallbotz 500 to send SMS from DCE? It's possible to send any alert from DCE to Wallbotz 500 to send the SMS?
Regards,
Enric
(CID:103585962)
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
Hi John,
The Wallbotz 500 version is 2.6.2 (Build: 20071031_1658)
How can I connect the GSM gateway with the rack monitor 570?
Regards,
Enric
(CID:103585958)
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Posted: 2020-07-02 04:36 PM . Last Modified: 2024-04-09 02:44 AM
Dear Enric,
I am sharing my opinion on your query for DCE. The DCE can be configured to send Alarm types such as Email, Short Message E-mail, Data to FTP Server, HTTP , SNMP version 1 & 3 Inform when alarm occurs in the monitored devices by DCE.
If you have a software which can convert these alarm types in to SMS, then you can use the same.
For example: SendQuick Alert(Third Party) offers converting Email, HTTP and SNMP types to SMS on Mobile.
Send Quick Alert Server can be installed in an existing network, inserting a sim card of your choice, then start sending and receiving SMS.
Note: As far as I know, third party software/hardware are not officially supported by us. But, this way you can convert short email message into an SMS.
I hope this helps.
(CID:103585750)
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Posted: 2020-07-02 04:37 PM . Last Modified: 2024-04-09 02:44 AM
Hi , you can use the following tested SMS Gateway which works perfectly fine with our Struxureware for Building Operations and the site has a document clearly showing the integration procedure. Schneider also has a SKU for the same , as per what I have heard from our Building BU people.
http://www.sysman.no/downloads/
(CID:103585779)
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Posted: 2020-07-02 04:37 PM . Last Modified: 2023-10-31 11:34 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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