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problem with STULZ air conditioner sensors
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This question was originally posted on DCIM Support by Caroll Silva on 2018-05-17
Hello
the return temperature and supply temperature shown in dce.
When I associate these sensors to their genome model in DCO, the return temperature and supply temperature are not recovered by DCO and in the graph only humidity temperature is displayed
Temperatura de suministro - Unit supply air temperature
Temperatura de retorno - Unit return air temperature
how can I correct the problem
Regards.
Caroll
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This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-17
Hi Caroll,
The option for entries such as Supply Temperature and Measured Return Temperature in device Properties > Cooling settings:
not designed to get the associated sensor values!
However, the device Properties > External Systems > Devices Sensors:
would show the associated sensor information!
Kind regards
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This answer was originally posted on DCIM Support by Jef Faridi on 2018-05-17
Hi Caroll,
The option for entries such as Supply Temperature and Measured Return Temperature in device Properties > Cooling settings:
not designed to get the associated sensor values!
However, the device Properties > External Systems > Devices Sensors:
would show the associated sensor information!
Kind regards
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This comment was originally posted on DCIM Support by Caroll Silva on 2018-05-22
Hello Jef
The temperature sensors have been verified in the expert and these are shown.
When I verify in the dco, the capture of these aforementioned devices does not come out, what is missing?
On the other hand in the cabinets if the temperature sensors are shown, send screen
Regards
Caroll
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