problem with DDF type

[DCIM_Support]

This question was originally posted on DCIM Support by afsaneh mobin on 2019-02-19

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Hello,  I have a problem, I download LCP Rrital DDF file from APC but when I insert the xml downloaded the file in DCE it shows incorrect file type, what can I do for fixing and using this DDF for connecting to Rital LCP and monitor it?

(CID:140218321)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by spezialist on 2019-02-19

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Dear afsaneh mobin,

I suspect, that you are trying to import an SNMP DDF-file through the import menu for the Modbus DDF-file.

Try importing the above specified rittal_lcp.xml v.1 DDF-file using the SNMP Device Communication Settings (not Modbus Device Communication Settings).

With respect.

(CID:140218356)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-04-01

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Dear afsaneh mobin,

Tell us, please, did you solve your problem or not?

With respect.

(CID:141269266)

[DCIM_Support]

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