problem with DCE report

[DCIM_Support]

This question was originally posted on DCIM Support by Hojjat Saeidi on 2018-11-14

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Hi

when i want create report show under message from dce please help me 

(CID:135432695)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by spezialist on 2018-11-25

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Dear Hojjat Saeidi,

From my own experience I will say, that in this case it is necessary firstly simply to restart the PC on which you run the DCE-client (especially it is required for MS Windows 8 and above, as in these OS's the normal shutdown mode is replaced by the hibernation mode). Or at least it is required to make an logoff and logon the user on the Windows PC.

If this does not help (although it should), then you will need to reboot your DCE-server. Tell us please, what is your version of DCE software and what is the uptime of your DCE-server (see web-link http://_DCE_Address_/nbc/status/Status)?

Important: do you make regular backups of your DCE-server?

With respect.

(CID:137103316)

[DCIM_Support]

This comment was originally posted on DCIM Support by Hojjat Saeidi on 2018-11-30

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Dear My Friend

when i changed windows client  Everything went well

thanks                                                                                                                  

(CID:137106339)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-11-30

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Ok, thanks for the good feedback 😀.

(CID:137106355)

[DCIM_Support]

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