problem with DCE report

DCIM_Support · ‎2020-07-05

Hi

when i want create report show under message from dce please help me

DCIM_Support · ‎2020-07-05

Dear Hojjat Saeidi,

From my own experience I will say, that in this case it is necessary firstly simply to restart the PC on which you run the DCE-client (especially it is required for MS Windows 8 and above, as in these OS's the normal shutdown mode is replaced by the hibernation mode). Or at least it is required to make an logoff and logon the user on the Windows PC.

If this does not help (although it should), then you will need to reboot your DCE-server. Tell us please, what is your version of DCE software and what is the uptime of your DCE-server (see web-link http://_DCE_Address_/nbc/status/Status)?

Important: do you make regular backups of your DCE-server?

With respect.

See Answer In Context

DCIM_Support · ‎2020-07-05

Dear Hojjat Saeidi,

From my own experience I will say, that in this case it is necessary firstly simply to restart the PC on which you run the DCE-client (especially it is required for MS Windows 8 and above, as in these OS's the normal shutdown mode is replaced by the hibernation mode). Or at least it is required to make an logoff and logon the user on the Windows PC.

If this does not help (although it should), then you will need to reboot your DCE-server. Tell us please, what is your version of DCE software and what is the uptime of your DCE-server (see web-link http://_DCE_Address_/nbc/status/Status)?

Important: do you make regular backups of your DCE-server?

With respect.

DCIM_Support · ‎2020-07-05

Dear My Friend

when i changed windows client Everything went well

thanks

DCIM_Support · ‎2020-07-05

Ok, thanks for the good feedback 😀.

DCIM_Support · ‎2020-07-05

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.