postgresql-9.5 service failed

[DCIM_Support]

This question was originally posted on DCIM Support by Joshua Rounceville on 2018-12-10

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Rebooted Data center expert and now cannot access client. When looking at the output through the console monitor the only thing that failed in the boot process was the postgresql-9.5 service. Has anyone run into this issue before? Is there a way to recover without losing the database or rebuilding from scratch?

(CID:137109864)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-10

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Dear Joshua Rounceville,

Most often, the above postgresql-9.5 service error is caused due to lack of free space on the DCE storage.

Tell us, please, did your DCE-server have problems with free storage space? 

How many disks and what size does a DCE-server have? Is the DCE-server physical appliance or is it a VMware VM?

Did you add additional disks or expand an existing one?

Why did you restart your DCE-server?

With respect.

(CID:137110112)

[DCIM_Support]

This comment was originally posted on DCIM Support by Joshua Rounceville on 2018-12-11

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Not to our knowledge no we have not had problems with free storage space.

It is a physical unit with 5 SAS 300Gb 15k drives.

We did not add any additional disks or expand on an existing one.

We lost network communication to a number of our APC PDUs that the DCE server monitors. We rebooted the DCE to see if the communication error would clear up only to receive the PostgreSQL-9.5 service error.

What can be done to recover? I have not been able to contact Schneider for support after trying multiple times.

(CID:137110334)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-12-11

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Dear Joshua Rounceville,

From your comments:

What can be done to recover?

Did you make regular backups (full or only configurations) of your DCE-server?

I have not been able to contact Schneider for support after trying multiple times.

Maybe you do not have a valid =SE= support contract?

With respect.

P.S.: I sent you my personal e-mail.

(CID:137110344)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2019-01-05

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Dear Joshua Rounceville,

Please tell us if you could solve your problem or not?

With respect.

(CID:137729877)

[DCIM_Support]

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