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Posted: 2020-07-05 03:09 PM
This question was originally posted on DCIM Support by Joshua Rounceville on 2018-12-10
Rebooted Data center expert and now cannot access client. When looking at the output through the console monitor the only thing that failed in the boot process was the postgresql-9.5 service. Has anyone run into this issue before? Is there a way to recover without losing the database or rebuilding from scratch?
(CID:137109864)
Posted: 2020-07-05 03:09 PM
This comment was originally posted on DCIM Support by spezialist on 2018-12-10
Dear Joshua Rounceville,
Most often, the above postgresql-9.5 service error is caused due to lack of free space on the DCE storage.
Tell us, please, did your DCE-server have problems with free storage space?
How many disks and what size does a DCE-server have? Is the DCE-server physical appliance or is it a VMware VM?
Did you add additional disks or expand an existing one?
Why did you restart your DCE-server?
With respect.
(CID:137110112)
Posted: 2020-07-05 03:10 PM
This comment was originally posted on DCIM Support by Joshua Rounceville on 2018-12-11
Not to our knowledge no we have not had problems with free storage space.
It is a physical unit with 5 SAS 300Gb 15k drives.
We did not add any additional disks or expand on an existing one.
We lost network communication to a number of our APC PDUs that the DCE server monitors. We rebooted the DCE to see if the communication error would clear up only to receive the PostgreSQL-9.5 service error.
What can be done to recover? I have not been able to contact Schneider for support after trying multiple times.
(CID:137110334)
Posted: 2020-07-05 03:10 PM
This comment was originally posted on DCIM Support by spezialist on 2018-12-11
Dear Joshua Rounceville,
From your comments:
What can be done to recover?
Did you make regular backups (full or only configurations) of your DCE-server?
I have not been able to contact Schneider for support after trying multiple times.
Maybe you do not have a valid =SE= support contract?
With respect.
P.S.: I sent you my personal e-mail.
(CID:137110344)
Posted: 2020-07-05 03:10 PM
This comment was originally posted on DCIM Support by spezialist on 2019-01-05
Dear Joshua Rounceville,
Please tell us if you could solve your problem or not?
With respect.
(CID:137729877)
Posted: 2020-07-05 03:10 PM
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